Key Account Executive

About Us

TrioMed is a leading distributor in the medical sphere, specialising in high-end healthcare equipment and digital technology, including MRI systems, CT scans, Ultrasounds, Mammography systems, Patient Monitors, Image Guided Therapy Equipment, X-Rays, Health Enterprise Informatics, and more. Representing industry brand leaders like Philips, Hologic, and Linet, TrioMed has established a significant installed base across all healthcare institutions around Malta and Gozo. TrioMed is also an ISO certified organisation, demonstrating its commitment to delivering high-quality products and services, and is a fully owned subsidiary of Prohealth Ltd.

As part of its ongoing commitment to driving growth and enhancing operational excellence, TrioMed is looking for a full-time Key Account Executive.

Job Summary

The Key Account Executive is responsible for driving sales, managing assigned customer accounts, and supporting the commercial growth of the assigned product portfolio. The role focuses on developing strong customer relationships, promoting and demonstrating assigned products, executing sales activities, coordinating tender submissions and delivering excellent customer service. Working closely with the Key Account Manager, this role contributes to the achievement of the Company's commercial objectives through the effective management of assigned accounts and day-to-day commercial activities.

Key Responsibilities:

• Establish and maintain strong professional relationships with healthcare professionals, procurement stakeholders, and other customers across assigned accounts, effectively managing expectations and ensuring a high level of customer satisfaction and continuous support throughout the customer journey.
• Maintain effective communication with assigned suppliers regarding product knowledge, training activities and commercial follow-up, while supporting the Key Account Manager in developing strong supplier partnerships.
• Present and promote the assigned portfolio of products to HealthCare Professionals and Procurement stakeholders to drive sales.
• Act as the main point of contact for clients, ensuring their satisfaction throughout the entire customer journey, from initial engagement to post-sale support, through regular visits, meetings, and proactive follow-ups.
• Carry out clinical and product demonstrations, product evaluations, and user training to support the effective application of assigned products.
• Monitor competitor offerings, market trends and pricing developments, providing relevant market feedback to the Key Account Manager.
• Monitor relevant tenders issued by Hospitals and Government entities.
• Take ownership of assigned tenders from planning through to submission, including reviewing documentation requirements, coordinating internal stakeholders, and ensuring timely and compliant submissions, while working closely with the Key Account Manager where commercial input or approvals are required.
• Be accountable for ensuring timely and complete processing of orders and client invoicing for assigned products, working hand-in-hand with the Operations and Finance teams to follow through.
• Monitor inventory levels for assigned products and coordinate with the Operations team to ensure product availability and timely replenishment.
• Provide regular sales activity reports, pipeline updates and customer feedback to the Key Account Manager.
• Identify opportunities to grow existing customer accounts and develop new business opportunities within the assigned portfolio.
• Liaise with the Marketing team to plan and implement promotional campaigns and contribute to the creation and maintenance of marketing materials where necessary.
• Assist in product launches and marketing events related to the assigned portfolio.​
• Attend technical and clinical training for the assigned portfolio to ensure full understanding and accurate representation.
• Ensure all work complies with internal SOPs and regulatory requirements, including Good Distribution Practice (GDP).
• Achieve agreed sales objectives for assigned customer accounts while contributing to the commercial growth of the assigned product portfolio.
• Support budgeting and planning processes for assigned product lines.
• ​Any other task as assigned by the Key Account Manager.

The Candidate must:

• Hold a Bachelor's degree in Healthcare and Clinical Sciences (such as Nursing, Radiographers, and Physio), or a related clinical field.
• Possess at least 2 years’ experience in a Sales or Key Account role, experience within the Medical Devices or HealthCare industry will be considered as an asset.
• Demonstrate strong communication and presentation skills, particularly within clinical or technical environments.
• Exhibit commercial awareness with a natural ability to negotiate effectively.
• Hold a Valid driving licence.
• Be proficient in Microsoft Office applications.
• Demonstrate strong accountability for outcomes, ensuring tasks are effectively coordinated and delivered efficiently.
• Possess excellent communication and professionalism skills, building and maintaining strong client relationships.
• Be goal-oriented, with a strong focus on achieving sales targets while staying organized to manage deadlines and timelines effectively.
• Have a collaborative mindset, working effectively across teams to ensure seamless execution and successful outcomes.

What We Offer:

• Competitive salary package.
• Exclusive employee discounts on our brands of products.
• Comprehensive health insurance.
• Learning and Development opportunities.
• A welcoming culture that will make you feel at home.